Subject : EOS AM/PM/NT dd/mm/yy
Send to: all managers, supervisors and anyone who might find it relevant (admins, accountants, maintenance)
The process: take notes and/or fill the report throughout the shift. Include checklists, any issues/incidents, report on any irregularity or anything worth mentioning.
Send as a last thing to do before you leave the shift.
AM
👥 Staff notes (who worked, anyone late (incl. the following shift), anything else to report)
🧳 Arrivals of the day at the start of the shift
👋 Check out count
🗝 Keys refunded
☕️ Breakfasts sold over desk
📝 Shift summary
🥷 Guest, reservation or payment Issues
🛠 Maintenance issues
❗️Things to note for the next shift
🆘 Does anything need following up and by who
✅ Check and extra tasks completed (copy-paste the checklist!)
💰 Cashup notes and shift banking
PM
👥 Staff notes (who worked, anyone late (incl the following shift), anything else to report)
🧳 Arrivals at the start of the shift
📝 Shift summary
🥷 Guest, reservation or payment Issues
🛠Maintenance issues
❗️Things to note for the next shift
🆘 Does anything need following up and by who
✅ Check and extra tasks completed (copy-paste the checklist!)
💰 Cashup notes and shift banking
NT
👥 Staff notes (who worked, anyone late (incl. the following shift), anything else to report)
🧳 Arrivals left at the start of the shift
👋 Check out (AM)
Arrival count (AM)
🗝Keys refunded/in the till
☕️ Breakfasts sold over desk
📝 Shift summary
🥷 Guest, reservation or payment Issues
🛠Maintenance issues
🚛 Any deliveries
❗️Things to note for the next shift
🆘 Does anything need following up and by who
✅ Check and extra tasks completed (copy-paste the checklist!)
💰 Cashup notes and shift banking